Frequently Asked Questions

Our standard minimum order quantity (MOQ) is 100 pieces per model. However, for the compact pocket comb RP016, the MOQ is 500 pieces. All other models have a MOQ of 100 pcs.

Standard delivery time is 10-15 working days from the date of order confirmation and advance payment receipt. For RP016 (pocket comb), delivery can be arranged on the same day for local orders.

We use two premium natural woods: (1) Indian Rose Wood - known for its rich grain, natural luster, and durability. (2) Neem Wood - famous for its natural anti-bacterial and anti-dandruff properties. We also offer Celluloid combs in brown color.

50% advance payment is required to confirm your order. The remaining 50% is to be paid after the courier docket/tracking number is shared with you. We accept bank transfers and online payments.

Yes, 18% GST is applicable on all orders. Our GST Number is 19AIKPD2815Q1ZU. A proper GST invoice will be provided with every order.

Courier charges are to be borne by the customer. We will ship via reputed courier services and provide the tracking details once the order is dispatched.

Yes, we are equipped for large-scale bulk manufacturing. Our facility (RP Manufacturer) can handle large orders efficiently. Please contact us with your requirements and we will provide customized pricing for large volumes.

Orders are accepted only through Email or WhatsApp. You can email us at alokdasrp73@gmail.com or WhatsApp us at 7063801380 with your product model, quantity, and delivery address.

Yes, we can discuss customization options for large orders including custom packaging, branding, and special designs. Please contact us directly for customization inquiries.

Most of our standard wooden combs are 19 cm in length, 5 cm in width, and 6/7 mm in thickness. Compact models (RP005, RP015) are 12.5 cm × 6 cm. The pocket model (RP016) is 13 cm × 3 cm.